Privacy Policy

Privacy Policy for Affordable Garage Door Services NYC

Introduction

Welcome to https://affordable-garage-door-services-nyc.easygaragefix.com (hereinafter referred to as “Affordable Garage Door Services NYC,” “we,” or “our”). We prioritize the privacy and security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information we receive from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://affordable-garage-door-services-nyc.easygaragefix.com.
  2. Any mobile or desktop applications developed by us and made available for download.
  3. All services and products offered through our platform.
  4. Interactions between our users and our support team via emails, calls, texts, or other communication channels.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing the collection and use of personal data, and we encourage you to review those policies before engaging with them.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your account information, payment details, purchase history, and other data necessary to provide the requested services.

  2. Visiting Our Websites: We track visits to our websites using analytics tools to understand user behavior, preferences, and trends. This may include IP addresses, browser types, referring/exit pages, operating systems, date/time stamps, clickstream data, and customized content delivery.

  3. Communications: If you choose to receive marketing emails, news updates, or other communications from us, we will use your contact information for these purposes. You can manage your communication preferences through our unsubscribe mechanism.

Personal Data Collection

We collect various categories of personal data, which may include:

  1. Account Information: This includes user names, passwords (hashed and salted), email addresses, and profile details.

  2. Payment Information: Credit/debit card numbers, expiration dates, CVV codes, billing addresses, and transaction history are processed for payment-related services.

  3. Financial and Purchase Data: Details about your purchases, order history, pricing information, and financial records may be collected and stored securely.

  4. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and mobile app usage data (if enabled by you) enable us to enhance user experiences.

  5. Location Data: With your consent, we may access location services to provide location-based services or personalized content.

  6. Feedback and Reviews: User feedback, product reviews, and ratings help improve our services and products.

  7. Social Media Information: If you choose to connect your social media accounts to our platform, we may collect data from those accounts (e.g., name, profile picture, public posts) for the purpose of enhancing user interactions.

  8. Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform are tracked to improve customer experience and personalize recommendations.

We obtain this data through direct user input, interaction with our automated systems, and third parties who provide us with aggregated or de-identified information.

Cookies

We utilize cookies, a common technology used by websites, to enhance user experiences and gather analytics. Cookies can be categorized as:

  1. Strictly Necessary: These ensure basic functions of our website, such as secure login, session management, and personalization.

  2. Preferences: Cookies in this category remember your preferences and settings, providing a more customized experience.

  3. Analytics: We use analytics cookies to collect data about how visitors interact with our website, enabling us to improve its performance and content.

Users can exercise control over non-essential cookies through their browser settings or by adjusting the cookie preferences within our website.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not intentionally collect personal data from minors, and we encourage parents and legal guardians to supervise their child’s online activities. If you believe we have collected information from a minor in violation of this policy, please contact us at the details provided below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to and receive copies of the personal data we hold about you.

  2. Rectification: The right to correct or update incomplete or inaccurate personal data stored by us.

  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data where there is no compelling reason for its continued processing.

  4. Restriction: The right to restrict the processing of your personal data in certain circumstances, such as during a dispute or while we verify the accuracy of the data.

  5. Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.

  6. Objection: The right to object to processing activities based on legitimate interests or direct marketing purposes.

  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below. We will respond to your requests as quickly as possible and within the time frame prescribed by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be clearly communicated through our website, app notifications, or directly to you. We encourage users to review this policy periodically to stay informed about how we protect their personal data.

Contact Us

For any questions related to privacy, data protection, or this Policy, please contact us at:

  • Email: [email protected]
  • Mail: Data Protection Officer, Affordable Garage Door Services NYC, [Street Address], [City, State, ZIP Code]

We value your trust in our company, and we are dedicated to protecting your personal data.